Autodesk will retire the A360 Desktop application on June 19th, 2018.
What does this mean for me?
If you are using A360 Desktop, you will receive desktop notifications 2 weeks prior to the retirement date. After retirement, your data will remain available online in A360 Drive , but it will no longer be synchronized with your desktop.
If you are syncing files with A360 Drive, this discontinuation will not affect you, and you have no action to take. You can determine if A360 Desktop is running on your system by checking for the A360 icon in your Windows or Mac system tray.
Frequently Asked Questions
1. I don’t use A360 Desktop, or sync files with A360 Drive. How can I prevent A360 Desktop from running in Windows, and stop expiration notifications?
The recommended way to stop A360 Desktop from running is to remove it from your start up programs.
- Windows Users:
o In the system tray, right click on the A360 Desktop icon and click on “Preferences…”.
o Under “Application” uncheck “Start A360 Desktop when I log on to Windows”.
This will disable the A360 Drive Desktop component from starting up when you start your computer. A restart is needed - if you do not restart your computer the sync component will still be running and syncing files.
- Mac Users:
o In System Preferences, Users and Groups, select your name, check “A360 Desktop”, and click on the “-“ symbol below.
Restart you Mac for the change to take effect.